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重要聲明--澄清有關懷疑假冒產品 Timeless Tomato 的失實流言

Klarity (HK) Limited ( 地址:香港太古灣道14號太古城中心第三期2119112室 )是香港註冊公司,乃水晶蕃茄® (英文: Crystal Tomato ® )品牌產品香港及澳門區唯一合法授權的分銷代理商。近月來,部份自稱時光蕃茄(Timeless Tomato)的營業代表及分銷商,透過網路討論區及社交媒體平台傳播一些針對水晶蕃茄® (英文: Crystal Tomato ® )品牌及其產品不實言論,同時也懷疑剽竊了水晶蕃茄® (英文: Crystal Tomato ® ) 的商業資料,包括臨床研究、科研報告及宣傳品等。

 另外,在過去的數月來,一位自稱為時光蕃茄(Timeless Tomato)的營業代表(此人為Crystal Tomato ®的前員工)曾公開指出Klarity (HK) Limited 公司倒閉的虛假消息,更訛稱時光蕃茄Timeless Tomato 是用來取代Crystal Tomato ®的流言,實為誤導公眾,侵害本公司的利益。

 針對這些對水晶蕃茄® (英文: Crystal Tomato ® )及其產品的不利消息,本公司現正發出嚴正聲明如下:

1) Klarity(HK) Limited 為水晶蕃茄® (英文: Crystal Tomato ® )品牌 在香港及澳門區唯一合法授權的分銷代理商,自2016年至今,正常營業。

2) 顏沫國際貿易(上海)有限公司是水晶蕃茄®品牌於中國內地授權合作的經銷代理,不曾關閉,正常營業。也從未停售 ,更沒有改其他產品,可通過微信公眾號進行購買。

 3)不論 klarity (HK) Limited 或顏沫國際貿易(上海)有限公司 只代理水晶蕃茄®Crystal Tomato ® 及其產品,並沒有代理或銷售時光蕃茄 Timeless Tomato ,也未有涉及時光蕃茄 Timeless Tomato 的任何業務。

網路流言

鑑於坊間及網路流傳太多有關水晶蕃茄®(英文: Crystal Tomato ® )的失實消息,本公司現正逐點澄清如下:

 流言一 、疑似Timeless Tomato 相關人仕訛稱:

水晶蕃茄®(英文: Crystal Tomato ® ) 和時光蕃茄 Timeless Tomato 為同一集團所擁有。

真相:

這並不真確。

水晶蕃茄®Crystal Tomato ®和時光蕃茄Timeless Tomato乃是由兩間不同公司生產及代理的產品。兩間公司並沒有關連。不論Klarity (HK) Limited 或顏沫國際貿易(上海)有限公司 只代理水晶蕃茄®(英文: Crystal Tomato ® )及其產品,並沒有銷售或代理時光蕃茄 Timeless Tomato產品。

水晶蕃茄®(英文: Crystal Tomato ® )是新加坡Gromark旗下的品牌,產品生產地為美國,由全球認可高品質的製造商生產。

時光番茄Timeless Tomato產品原產地位於新加坡,其加工廠名字為 UNION CHEMICAL & PHARMACEUTICAL (PTE) LTD,加工廠性質為中成藥(Chinese Propeitary Medicine)。

流言二、 疑似Timeless Tomato 相關人仕訛稱:

水晶蕃茄®(英文: Crystal Tomato ® )美白丸所採用是第一代 TP0903 技術,而時光蕃茄Timeless Tomato則探用三代 TP0908 技術,含量濃度為四倍,甚至訛稱比水晶蕃茄®(英文:Crystal Tomato ® )更有效。

 

真相:

這並不是真確。水晶蕃茄®(英文: Crystal Tomato ® )美白丸為獨特研發配方,至今並沒有推出任何更新版或改良版。水晶蕃茄®(英文: Crystal Tomato ® )不承認也不曾採用有關TP0903 技術。

目前並沒有任何科學研究文獻,支持所謂的TP0903TP0908技術,Timeless Tomato時光蕃茄聲稱探用三代 TP0908 技術 並無任何科學理據支持。

 

任何聲稱採用與水晶蕃茄®(英文: Crystal Tomato ® )屬同一配方的產品都是偽冒產品,水晶蕃茄®(英文: Crystal Tomato ® )並沒有任何改良版或加強版,當中美白丸的主要成份為類胡蘿蔔素,並不含萄葡籽提取物、柚子提取物、L-穀胱甘肽或Coq10成份。

 水晶蕃茄®(英文: Crystal Tomato ® )的產品一直經過嚴謹生產過程,不論在原料品質及安全程度都受到國際認可的實驗室肯定。有別於聲稱以中成藥作為生產目標的時光蕃茄Timeless Tomato的品質。據悉,時光蕃茄Timeless Tomato曾聲稱其他原材料包括萄葡籽提取物、柚子提取物、L-穀胱甘肽或Coq10成份,其質量、安全、配方有效性及純度令人質疑。

 另外,時光蕃茄Timeless Tomato並未曾有效提供可靠的實驗室科研報告,証明其產品的可靠性及安全性。根據時光蕃茄Timeless Tomato聲稱,其補充劑含有不少添加配方,包括葡籽提取物及柚子提取物等,本公司質疑這些添加配方的有效性及藥效。

本公司合理懷疑曾有Timeless Tomato 員工或營業代表曾剽竊了水晶蕃茄®(英文: Crystal Tomato ® )之的商業資料,包括臨床報告、科研資料、醫學圖片及演示素材等,這些資料在未經本公司的同意及授權下發布及傳播,嚴重侵害本公司的權益。

水晶蕃茄®(英文: Crystal Tomato ® )作為亞洲著名的美白口服產品,於2013 年正式推出市場,至今已在全球超過30個國家暢銷 。水晶蕃茄®(英文: Crystal Tomato ® )一直公開多份具公信力的臨床醫學報告、並獲得眾多美容專科醫生、皮膚科醫生及外科醫生一致認同,証明其產品的功效及安全性。

流言三、 疑似Timeless Tomato 相關人仕訛稱:

水晶蕃茄®(英文: Crystal Tomato ® )的中國經銷總代理已倒閉, 並停售產品。

真相:

這並不真確。

顏沫國際貿易(上海)有限公司是水晶蕃茄®(英文: Crystal Tomato ® )品牌於中國內地授權合作的經銷代理,不曾關閉,正常營業。也從未停售 ,更沒有改其他產品,可通過微信公眾號進行購買。  Klarity (HK) Limited 為水晶蕃茄®(英文: Crystal Tomato ® ) 在 香港及澳門區唯一合法授權的分銷代理商,自2016年至今,正常營業。

真相:

這並不真確。

顏沫國際貿易(上海)有限公司是水晶蕃茄®(英文: Crystal Tomato ® )品牌於中國內地授權合作的經銷代理,不曾關閉,正常營業。也從未停售 ,更沒有改其他產品,可通過微信公眾號進行購買。  Klarity (HK) Limited 為水晶蕃茄®(英文: Crystal Tomato ® ) 在 香港及澳門區唯一合法授權的分銷代理商,自2016年至今,正常營業。

流言四、 疑似Timeless Tomato 相關人仕訛稱:

時光蕃茄是水晶蕃茄®(英文: Crystal Tomato ® )美白丸的第三代、更新版、升級版、plus 版的配方。

真相:

這並不真確。

水晶蕃茄®(英文: Crystal Tomato ® )美白丸為獨特研發配方,至今並沒有推出任何更新版或改良版配方。 

水晶蕃茄®(英文: Crystal Tomato ® )美白丸自2013年推出市面以來,一直採用獨特配方,並沒有推出所謂的「更新版」、「升級版」、「第二代」或「加強版」配方。在社交媒體上流傳「加強版」配方實屬誤導,本公司相信這種誤導消息源自偽冒產品的經營者,目標主要為推廣偽冒產品,侵害本公司利益。

流言五、 疑似Timeless Tomato 相關人仕訛稱:

時光蕃茄 Timeless Tomato提供有效具公信力的臨床醫學報告、使用前及使用後的相片。

根據時光蕃茄 Timeless Tomato營業代表提供的資料,自2016年開始,時光蕃茄 Timeless Tomato 一直引用法國維勒班實驗室(French LABORATOIRE DERMSCAN organization)的臨床研究報告,然而該實驗室報告結果和時光蕃茄Timeless Tomato並無關連。

本公司有理由懷疑時光蕃茄 Timeless Tomato 一直剽竊水晶蕃茄®(英文: Crystal Tomato ® )的商業資料包括臨床報告、科研報告及宣傳品等,特別就黃褐斑治療( Melasma treatment) 的醫學資料。本公司有理由懷疑時光蕃茄 Timeless Tomato曾對外展示和水晶蕃茄®(英文: Crystal Tomato ® )高度相似的科研報告,訛稱Timeless Tomato曾獲科學例証支持,誤導公眾,此等剽竊商業資料行為也損害水晶蕃茄®(英文: Crystal Tomato ® )的利益。

2013年,水晶蕃茄®(英文: Crystal Tomato ® )曾於新加坡國立皮膚研究中心進行一項臨床研究報告証實其產品水晶蕃茄®(英文: Crystal Tomato ®)美白丸 and 水晶蕃茄®(英文: Crystal Tomato ®)袪斑乳液對黃褐斑病有顯著效果,讓皮膚更有效、快速達至美白效果。這項研究數據資料由新加坡國立皮膚研究中心及水晶蕃茄®(英文: Crystal Tomato ®)所擁有。

2016年,水晶蕃茄®(英文: Crystal Tomato ®)更獲得澳洲衛生局 (TGA) 頒發証書,澳洲衛生局是澳洲官方就治療產品(包括藥品,醫療器械,基因技術和血液製品)的監管機構。它是根據1989年立例的「治療用品法」而成立的衛生部門,是全球三大治療產品權威機構之一。

其証書標識碼及識別碼如下:

RTG Identifier(ARTG 標識碼):

AUST L 272549

ARTG Start date(ARTG 生效日期):

7/03/2016

 

新加坡國立皮膚研究中心臨床研究報告(2013

澳洲衛生局 (TGA) 頒發証書(2016

中國產品檢查報告

本公司現在此鄭重聲明,將保留追究任何人涉嫌剽竊其商標、研究報告及商業資料的法律責任的權利。希望用戶立即停止發佈和傳播以上相關流言, 並提醒各用戶,該剽竊行為已嚴重侵害水晶蕃茄®Crystal Tomato® 在香港商標及版權法例下所保障的權利,本公司將保留法律權利追究。

官方媒體

為方便用戶查証, 水晶蕃茄®(英文: Crystal Tomato ®)設立以下官方渠道發放消息及公司動向:

微信官方公眾號: KlarityGroup凯诺蒂(KlarityGroupofficial

微信官方公眾號: 水晶番茄CrystalTomatocrystaltomatoyanmo

微信官方公眾號: 水晶番茄防伪验证(仅用于防伪查询)

新浪微博           CrystalTomato水晶番茄

中國內地官方網站:https://www.crystaltomato.cn.com

香港官方網站       https://www.crystaltomato.hk

香港官方購物平台:https://www.klaritymall.com/

新加坡官方網站    https://crystaltomato.com

 

 

 

 

Important Declaration--Misleading,False and Stolen Claims of suspect counterfeits – “Timeless Tomato”

Klarity (HK) Limited (address: Unit 19-112, 21/F, Cityplaza Three, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong), a company registered in Hong Kong, is the authorized representative and sole distributor for Crystal Tomato® and Crystal Tomato® Cream in Hong Kong and Macau.

It has come to our attention that there are some individuals representing Timeless Tomato has been making unfounded and misleading claims, and has plagiarized information from research papers which were originally done for Crystal Tomato®.These have appeared in Timeless Tomato presentation reports, postings and chats circulated on various social media platforms.

In recent months, some Timeless Tomato representatives (among them are ex-staff of Crystal Tomato®) have claimed that Klarity (HK) Limited has been closed. A new company and a new product, namely Timeless Tomato, has replaced Crystal Tomato®.

We hereby declare :

  1. Klarity (HK) Limited is still conducting business in Hong Kong, Macau and Mainland China as usual;
  1. Yan Mo International Trading (Shanghai) Ltd.Co (颜沫国际贸易(上海)有限公司) is the sole distribution agency for Crystal Tomato® and is conducting business in China as usual;
  1. Klarity (HK) Limited only distributes products under the brand name of Crystal Tomato®. Timeless Tomato is not a product under our distributorship and does not have any relationship whatsoever with our company.

We found many false and misleading statements from Timeless Tomato with the intention to mislead the public and they have been circulating in different social media platforms. We hereby would like to publish the truths among those misleading information:

1)    What Timeless Tomato claims :

Timeless Tomato™ and Crystal Tomato® both belongs to the same group of owner, or from the same factory.

Facts:

It is not true. Two companies does not belongs to the same owner. 

Klarity (HK) Limited only distributes products under the brand name of Crystal Tomato®.  Whereas Timeless Tomato is not a product under our distributorship and does not have any relationship whatsoever with our company.

Crystal Tomato® is a well known brand formulated and founded under the Gromark of Singapore. Crystal Tomato® is manufactured in United States of America and was by the highest quality and worldwide recognised manufacturer.

Timeless Tomato  is not manufactured in USA but in Singapore as a “Chinese Proprietary Medicine”from a small factory known as UNION CHEMICAL & PHARMACEUTICAL (PTE) LTD.

 2)    What Timeless Tomato claims :

The technology used for Crystal Tomato® is TP0903, which is an outdated technology. However, Timeless Tomato uses TP0908, which has higher concentration and more effective than Crystal Tomato®.

Facts:

It is not true. Crystal Tomato® has a unique formulation and does not recognised or use TP0903.

Crystal Tomato® is formulated with its crystal tomato Caretonoids. The formula is a protected and guarded formulation which is only produced by Gromark. There are no research papers or documentations with any reference to TP0903/TP0908. Timeless Tomato claims of using these ‘so-called’ technology is not supported by any research papers.

The ingredient of Crystal Tomato® are mainly pure Caretonoids and does not contain grape seed extract, palm extract, L glutathione or Coq10.  Our authenticity and safety of our ingredient are also well tested by recognised laboratory.

However, as Timeless Tomato is formulated from a different factory, it is initially manufactured as a Chinese medicine. It is doubtful in the purity, effectiveness and clinical safety of the formula.  Its ingredients include other chemicals such as grape seed extract, palm extract, L-csysteine, L glutathione or Coq10, with the suspicion ingredient like tomato powder or grape seed powder. We are doubtful that Timeless Tomato has not conducted clinical test results by any recognisable international laboratory and therefore the safety and effectiveness for using it.

It is suspected that Timeless Tomato has plagiarized information from research papers which were originally done for Crystal Tomato®. Those plagiarized materials include research papers, clinical photos and presentation materials which have been distributed to public without our knowledge.

Crystal Tomato® is currently distributed to over 30 countries around the world. It is a well-recognized brand trusted by Aesthetics Doctors, dermatologists and surgeons due to the strong professional review and Clinical Research proving the efficacy and safety.

3)   What Timeless Tomato claims :

The distribution agency for Crystal Tomato® in China and Hong Kong has closed their business.

Facts:

It is not true.

Yan Mo International Trading (Shanghai) Ltd. Co 颜沫国际贸易(上海)有限公司 is the sole distribution agency for  Crystal Tomato® and is conducting business in China as usual. For HK, Klarity (HK) Limited is conducting business in Hong Kong, Macau and Mainland China as usual.

4)   What Timeless Tomato claims :

The products of Timeless Tomato is the third generation, upgraded or advanced version of Crystal Tomato®.

 

Facts:

It is not true. There is no upgraded or advanced version for Crystal Tomato®.

Crystal Tomato® do not have any so-called “upgraded”, “advanced version”or “ third  generation”.  Crystal Tomato® is an unique formula and have no further upgrade. Those misleading messages were widely spread in the social media platforms for selling counterfeits products.

5)         What Timeless Tomato claims :

Timeless Tomato shows a Clinical reports with charts and photos showing before and after effects.

 

 

Timeless Tomato has plagiarized information from research papers which were originally done for Crystal Tomato®

 Facts:

Timeless Tomato promoted their brand in 2016 with a clinical research from the French LABORATOIRE DERMSCAN organization.  However the research is not related to Timeless Tomato at all.

Timeless Tomato was suspected to provide many plagiarized information that is originally done for Crystal Tomato®  such as clinical charts and pictures for Melasma treatment. Those information were found to be identical to the research papers done by Crystal Tomato®. It is therefore indicative that Timeless Tomato has intention to publish those plagiarized materials from Crystal Tomato® to mislead the public. 

In 2013, National Skin Center of Singapore conducted clinical research for Melasma and Whitening treatment on Crystal Tomato and Cream.  Such data is owned by National Skin centre and Crystal Tomato®.

In 2016,Crystal Tomato® has received certificate from Australian government department of Health. The Therapeutic Goods Administration (TGA) is the regulatory body for therapeutic goods (including medicines, medical devices, gene technology, and blood products) in Australia. It is a Division of the Australian Department of Health established under the Therapeutic Goods Act 1989 and is one of the world's three leading authorities in therapeutic goods.

RTG Identifier(ARTG 标识码)

AUST L 272549

ARTG Start date(ARTG 生效日期)

7/03/2016

 

National Skin Center of Singapore conducted clinical research (2013)

 ]

Report form Australian government department of Health (2016)

 

China Product Inspection Report (Crystal Tomato®)

 

Crystal Tomato® reserves the right to pursue the alleged infringement of legal liability on unauthorized sellers use of logos and trademark identical to ours on their own products and social media channels. Such behaviors constitute copyright infringement and violation of Hong Kong copyright laws. We reserve the right to take legal action against infringers.

For the ease in communication, we hereby declare the official communication channels:

 

Wechat Official Channel : KlarityGroup凯诺蒂(KlarityGroupofficial)

Wechat Official Channel : 水晶番茄CrystalTomato(crystaltomatoyanmo)

Wechat Official Channel : 水晶番茄防伪验证(仅用于防伪查询)

SinaWeblog:CrystalTomato水晶番茄

China Official Webpage:https://www.crystaltomato.cn.com

Hong Kong Official Page:https://www.crystaltomato.hk

Sinapore Official Page:https://crystaltomato.com

 

 

Company issues apology for infringement of Crystal Tomato® trademark

Warning: Imitation Crystal Tomato® in the market

Warning: Imitation Crystal Tomato® in the market

A company in Malaysia, FARZUAN RICHGLOBAL SDN BHD, has published an apology and undertaking to Gromark Consumers Enterprise Pte Ltd for infringing its Crystal Tomato® trademark by importing, storing and selling/offering products under a confusingly similar brand (“K-COLLY PORCELAIN PINKISH SKIN CRYSTAL TOMATO”) and misleading advertising with false claims.

To assure the authenticity of your Crystal Tomato® purchase, always insist to buy only from our authorized medical and aesthetic clinics listed in this website. Be wary of buying from unauthorized e-commerce sites and online sellers, as the products sold online may be illegal, counterfeit or substandard.

We reserve all our rights and remedies herein.

Company issues apology for infringement of Crystal Tomato® intellectual property rights

Warning: Imitation Crystal Tomato® in the market

A company in Taiwan, 八福健康生技有限公司 (“Bafu”), has published an apology and undertaking to Gromark Consumers Enterprise Pte Ltd for infringing its Crystal Tomato® intellectual property rights by importing, storing and selling/offering products under a confusingly similar packaging.

To assure the authenticity of your Crystal Tomato® purchase, always insist on buying only from our authorised medical and aesthetic clinics listed on this website. Be wary of buying from unauthorised e-commerce sites and online sellers, as the products sold online may be illegal, counterfeit or substandard.

 We reserve all our rights and remedies herein.

Crystal Tomato® intellectual property rights

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